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Frequently Asked Questions.

What is the Knife Hand Co.?

The Knife Hand Co. is a small North Dakota based business with the goal of creating awesome, unique products for Veterans, Service Members and people who just generally think America and our military is awesome! Most of our products are made by Nick, the owner, in his shop little shop in North Dakota using 3D printers and laser engravers!

We work with most shipping companies to include UPS, FedEx and USPS.

Which shipping companies do you work with? 

Do you ship to APO addresses?

We sure do! 

It's pretty simple really: If you're not happy with your order, I'm not happy. Reach out and I will do my absolute best to make things right!

What is your refund / return policy?

Can you ship internationally? 

Yup! We have shipped all over the world to places like Norway, Australia and Canada! 

I am a content creator that would like to work with the Knife Hand Co. What do I need to do?

Just reach out through our contact page and we will have a conversation to see if we are able to create something awesome for you and your audience!

I have a special request. Can you help!

I make no promises but I am always happy to try! Reach out through the contact page and I will see what I can do for you!

That's always a major bummer! Unfortunately there isn't much we can do from here! We recommend contacting the shipping provider and enquiring about your order. If they are unable to help you, let us know and we will try to make things right!  

My order says it was delivered but I didn't receive it.

Have a question that you don't see here? Give us a shout and we will do our best to help you out!

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